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At Yellobit Technologies Private Limited (“Yellofit”, “we”, “us”, “our”), protecting your privacy and safeguarding your personal information is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website (www.yellofit.com), web app (app.yellofit.com), or interact with our services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our services.

1. Information We Collect

We may collect personal information directly from you, automatically when you use our services, or from third parties. The types of data we collect include:

  • Personal Information: Name, email, phone number, gender, age/date of birth, and health information related to medical conditions or health goals you provide.
  • Payment Information: Name, phone number, and email required by our payment gateway partner, Razorpay, to facilitate secure transactions.
  • Technical Information: IP address, device information (browser type, operating system, device type), and location data (approximate location).
  • Usage Information: We may track how you interact with our website and app, including which pages you visit, the time spent on each page, and how you navigate through our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services: Create and manage your user account, design personalized diet plans, and track your health and wellness progress.
  • To Process Payments: Facilitate secure payments using Razorpay.
  • To Communicate with You: Send updates, reminders, and provide customer support.
  • To Analyze and Improve Services: Track user behavior to improve our services and user experience.
  • For Marketing Purposes: Send personalized offers, newsletters, and promotional content with your consent.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with the following third parties:

  • Service Providers: Cloud storage providers, CRM tools, and payment gateways (Razorpay) to facilitate the delivery of our services.
  • Healthcare Partners: Doctors who recommend our services so they can track client progress and health plans.
  • Legal Requirements: If required by law, we may share personal information with government or regulatory authorities.

4. DATA SECURITY AND STORAGE

We store your information securely on encrypted third-party cloud servers.

  • Data Encryption: Your personal data is encrypted during transmission and at rest to prevent unauthorized access.
  • Data Retention: Your personal data is retained as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
  • Data Deletion: If you wish to have your data deleted, please email hello@yellofit.com. Deletion requests will be processed in accordance with our data retention policy and applicable laws.

5. USER RIGHTS

As a Yellofit user, you have the following rights:

  • Access: Request access to your personal information.
  • Correction: Request corrections or modifications via the profile section of app.yellofit.com.
  • Deletion: Request the deletion of your personal information by sending an email to hello@yellofit.com.
  • Opt-out of Marketing Communications: Unsubscribe via the link in the emails or contact hello@yellofit.com.

7. CHILDREN’S PRIVACY

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete the information.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted in the Privacy Policy section of www.yellofit.com. If we make significant changes, we will notify users via email or place a prominent notice on the website.

9. GRIEVANCE OFFICER

If you have any complaints, concerns, or grievances regarding this Privacy Policy, you may contact our Grievance Officer.

11. JURISDICTION

All disputes arising from this Privacy Policy are subject to the exclusive jurisdiction of the courts located in Bengaluru, India.

12. THIRD-PARTY SERVICE PROVIDERS

To operate and maintain our services, we rely on third-party service providers, such as:

  • Cloud Storage Providers: Used for data storage.
  • Payment Gateway (Razorpay): Used for secure payment transactions.